Effective Date: June 6, 2025
Applies to: https://mycakevalet.com/boganvila/dreamcakedrop
At My Cake Valet (MCV), we value your trust and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information in connection with the Dream Cake Drop campaign.
1. Information We Collect
When you interact with our campaign, we may collect:
- Personal Details: Full name, phone number, email address, and delivery/pickup preferences.
- Order Details: Product selections, chosen time slots, and payment confirmation.
- Payment Data: We use third-party processors (e.g., Razorpay) to handle payments securely. We do not store your card or banking data.
- Technical Info: Device type, IP address, browser type, and session data (used for analytics and security).
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders accurately.
- Send booking confirmations, reminders, or updates.
- Offer customer support and manage rescheduling or complaints.
- Improve our services and campaign experience.
- Occasionally send feedback requests or product updates (you may opt out).
3. Sharing of Information
We do not sell or rent your personal information. Your data may be shared with:
- Payment processors (e.g., Razorpay)
- MCV’s internal operations and delivery teams
- Government or legal authorities, if required by law
4. Data Storage & Security
Your data is stored in secure, encrypted environments accessible only to authorized staff. We follow industry best practices to prevent unauthorized access or misuse.
5. Cookies & Tracking
We may use minimal cookies to:
- Remember user preferences (e.g., chosen time slot).
- Measure basic site traffic and improve performance.
We do not use invasive or third-party advertising cookies for this campaign.
6. Your Choices & Rights
You may:
- Request access to or deletion of your personal data.
- Opt out of promotional communication at any time.
- Reach us at [email protected] for questions or complaints.
7. Policy Updates
This Privacy Policy may be revised for operational, legal, or campaign-specific needs. We recommend reviewing it periodically. Updates will reflect the revised Effective Date.
8. Contact Us
For any privacy-related questions, reach out to:
Thank you for trusting My Cake Valet.
Happiness Delivered, Time Saved, Memories Made.