Effective Date: June 2025
Applies to: https://mycakevalet.com/subscription50
At My Cake Valet (MCV), your privacy is our priority. As part of our subscription experience, we collect limited personal information to help deliver a seamless, personalized, and joyful cake journey. This policy outlines how your data is collected, stored, and used.
1. What We Collect
- Personal Details: Full name, phone number, email ID, and delivery address.
- Subscription Data: Tier selection (Classic, Signature, Legacy), number of cakes, schedule preferences, and customisation notes.
- Payment Information: Payment mode and confirmation via trusted third-party processors (e.g., Razorpay).
- Activity Data: Website interaction, page visits, login method (Google/OTP), and product interest (used only for improving your experience).
2. How We Use Your Data
- Activate and manage your subscription plan.
- Schedule and confirm deliveries as per your chosen slots.
- Offer reminder notifications for important events.
- Facilitate order customisations and surprise gifts.
- Enhance your website experience (e.g., personalised cake suggestions).
- Share relevant MCV updates, offers, or new launches (opt-out available).
3. Sharing & Disclosure
We do not sell or rent your personal data. Your information is shared only with:
- MCV's internal support and logistics team.
- Third-party payment processors for secure transactions.
- Delivery partners for order fulfillment.
- Law enforcement authorities, if legally required.
4. Data Security
Your data is stored in secure, encrypted systems accessible only by authorised MCV personnel. We implement best practices to safeguard your personal information against loss, misuse, or unauthorised access.
5. Cookies & Analytics
We use minimal cookies to:
- Maintain your logged-in session.
- Track plan selection and order behavior.
- Monitor site performance and navigation flow (for experience enhancement).
We do not use advertising cookies or third-party trackers for remarketing under this campaign.
6. Your Rights
You can:
- Request access to your stored data.
- Correct or update your personal information.
- Opt out of marketing communications.
- Request deletion of your profile after subscription expiry.
Please email [email protected] to make a request.
7. Data Retention
Your information is retained only for the duration of your subscription or as long as needed for legal or service purposes.
8. Policy Updates
This Privacy Policy may be updated occasionally to reflect operational or legal changes. Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Thank you for choosing My Cake Valet. Happiness Delivered, Time Saved, Memories Made.